Our gas bills are mailed out by the First day of every month. They are due when received. You have till the 15th of each month to pay your bill without a penalty. After the 15th of the month, a penalty of 10% is assessed and is now due and payable until the 25th of the month. Customers who do not pay their bills by the 25th will be eligible for disconnection.
Once your service has been disconnected, there will be a $50.00 reconnect fee that has to be paid before your service can be restored. If our service man is at your house to disconnect your service, there will be a $50.00 service fee, plus your bill that has to be collected in order to leave your service connected. If you are paying your reconnect fee after regular office hours, there will be a $75.00 after hours service charge, plus the reconnect fee, plus the bill that has to be paid before service can be restored.
You can pay your bill in the following ways: Payments in the office are accepted by Cash, Check, Visa/Debit Cards, after hours drop box, Pre-Pay automated bank draft, or by Mail. Our mailing address is: Horton Highway Utility District, P.O. Box 85, Chapel Hill, TN 37034. The following banks will accept your payments before the 15th of the month: First State Bank of Chapel Hill, First Commerce Bank of Chapel Hill, and U S Bank of College Grove. If you use an online banking service to pay your bill, please make sure your account number is correct. We do not receive a bill stub with your payment.
We have an automated payment service that accepts Debit Cards, Credit Cards or Check Cards. You can use this service by calling 1-866-813-1629. You will need your 12 digit account number to use this service. There is a $2.75 processing fee for this service.
Failure to receive your bill does not relieve the customer of payment and penalty.
Click HERE to make an Online Payment. There is a $3.00 processing fee for this online service.
There is a $25.00 fee charged on all returned checks and transactions.