Natural Gas is an efficient, safe, colorless and odorless gas. For easy detection, we add a harmless chemical called mercaptan to give the gas a distinctive odor. Most
people describe this smell as rotten eggs or hydrogen sulfide like odor.
It smells bad for a good reason - in case of a gas leak! If you smell natural gas evacuate the structure immediately. Do not use a light switch, telephone or cell phone. Once you are a safe distance away from the structure call Horton Highway Utility District at (931) 364-2283. Our phone line is operated 24 hours a day, seven days a week for emergency purposes. We will dispatch someone to your house to investigate the smell. When we arrive, an adult must be present to meet us.
The U.S. Department of Transportation Regulation 192.16 requires Horton Highway Utility District to advise our customers of certain safety recommendations regarding your underground natural gas piping.
Horton Highway Utility District operates our gas system with an emphasis on safety. We are required to design, operate and maintain our underground natural gas pipeline system in accordance with prescribed federal safety standards. Horton Highway Utility District is not responsibile for customer owned service lines. Gas piping beyond the meter is the property of the customer, and should be checked periodically by a licensed plumber or heating and cooling contractor to ensure safe, reliable operation of these buried gas lines. If underground (metallic) gas piping is not properly maintained, it may be subject to corrosion and/or leakage.
Homes with service lines installed before 2004 do not have an excess flow valve. If you wish to have an excess flow valve installed, the charge is $50.00. Please call our office for more information.