Payment Options
Our gas bills are mailed out by the First day of every month. They are due when received. You have till the 15th of each month to pay your bill without a penalty. After the 15th of the month, a penalty of 10% is assessed and is now due and payable until the 25th of the month. Customers who do not pay their bills by the 25th will be eligible for disconnection.
Once your service has been disconnected, there will be a $50.00 reconnect fee that has to be paid before your service can be restored. If our service man is at your house to disconnect your service, there will be a $50.00 service fee, plus your bill that has to be collected in order to leave your service connected. If you are paying your reconnect fee after regular office hours, there will be a $75.00 after hours service charge, plus the reconnect fee, plus the bill that has to be paid before service can be restored.
You can pay your bill in the following ways: Payments in the office are accepted by Cash, Check, Visa/Debit Cards, and an after hours drop box, Pre-Pay automated bank draft, or by Mail. Our mailing address is: Horton Highway Utility District, P.O. Box 85, Chapel Hill, TN 37034. The following banks will accept your payments before the 15th of the month: First State Bank of Chapel Hill, First Commerce Bank of Chapel Hill, and U S Bank of College Grove.
If you choose to use an online banking service to pay your bill, please make sure your account number is correct and you allow ample time for your payment to be received. We will receive a check from your online banking service in the mail. Please allow 7 - 10 business days for HHUD to receive your payment. If your payment is received after the 15th of the month, there will be a 10% penalty added to your account. We do not receive a bill stub with your payment.
NOTE: Your online banking service uses a third party payment processing center. The payment processing center generates a check that is mailed to pay your bill. If that check is not received by the 15th of the month, a late payment penalty will be charged to your account.
DO NOT USE DOXO- DOXO is not affiliated with HHUD.NET website. Please DO NOT use the DOXO site for paying your HHUD bill.
Failure to receive your bill does not relieve the customer of payment and penalty.
There is a $3.30 processing fee for this online service.
New Customer Application
All accounts require completion of this form. Please use this form to apply for natural gas service.
APPLICATION FOR GAS SERVICE
Automate Your Payment
Never miss a payment! Use this form to authorize Horton Highway Utility District to deduct your payment from your bank account.
ACH AUTHORIZATION FORM
eBill Form
Never miss a bill! This form will allow you to receive your monthly gas bill electronically.
EBILL SIGN UP FORM
Budget Billing Program
Budget Billing allows you to make even payments throughout the year. Click on the form to see if you meet the requirements and to enroll.